Menu

FAQ

 

What products do you offer?

We offer 2 product types

1. Giclee Canvas Prints, which are printed using 12 pigment archival inks that withstand fading. All artwork is printed on 420 gsm artist canvas - a heavy weight cotton/poly canvas that displays the textures of the original artwork.

2. Hand Painted Oil on Canvas - We have a core team of artists that we have used with a high degree of success.  For each style, we use a particular set of artists that are best suited for the genre. 

What if I don't like the artwork?

We can issue a refund on the print only within 15 days. For museum wrap or framed artwork, we can only issue a refund for the canvas print..not the mounting or framing. We also do not provide shipping labels. Our return rate is very low and we do our best to ensure we get the artwork done right.

Where do you ship?

We ship worldwide using 3 Day Express Shipping.

Are there customs fees?

In the USA, there are no customs fees. In Europe, fees vary. 

Do you do custom orders?

Sure, if you wish to have a work of art done that isn't on the site, please let us know. 

How do I reach you?

You can contact us via phone or e-mail. We have much faster response times via e-mail.